Program Manager, EMEA S&LP Solutions

3 days ago

Manchester, United Kingdom Amazon Full time
About the Role

Amazon is seeking an experienced Program Manager to join our External Fulfilment Network Solutions (EFNS) team in Europe, Middle East, and Africa (EMEA). As a key member of our Security and Loss Prevention team, you will be responsible for ensuring the efficient and effective provision of security services and asset protection across the EMEA Customer Fulfilment environment.

Key Responsibilities
  • Drive operational and tactical risk-based security programs and projects specific to Customer Fulfilment within EMEA to prevent theft and losses.
  • Develop risk-based as well as cost-effective security solutions and engage internal and external stakeholders to implement the security solutions.
  • Create security standards, programs, assessments, and procedures and collaborate with key regional stakeholders for their consistent implementation.
  • Ensure compliance to security standards and requirements, partner with stakeholders to implement effective audit programs to detect, prevent, and mitigate Customer Fulfilment losses, and follow up on definition and implementation of corrective action plans.
  • Contribute to reducing business losses from security incidents by identifying and understanding vulnerabilities, MOs, and implementing appropriate protection measures.
A Day in the Life

As a Program Manager on the EFN team, you will support the Security and Loss Prevention team with driving operational and tactical risk-based security projects and programs specific to External Fulfilment within EMEA. To achieve this goal, you will develop and implement comprehensive security projects and programs aligned with organizational goals. You will identify, assess, and prioritize risks and develop strategies to mitigate them. You will also ensure that all security projects and programs comply with relevant laws, regulations, and local standards and provide ongoing training on security best practices for the personnel involved in your projects and programs.

About the Team

The EFN team sits within Security and Loss Prevention, which secures the Amazon supply chain end-to-end and promotes security across business. We develop and implement risk mitigation programs to prevent Security and Loss Prevention-related risks and vulnerabilities within the Customer Fulfilment environment as early as possible. We also provide frameworks for standards to enable business units to conduct their daily operational tasks.

Requirements
  • Bachelor's degree
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience working cross-functionally with tech and non-tech teams
  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience in program or project management
  • Experience implementing repeatable processes and driving automation or standardization
  • Experience defining and executing program requirements
Preferred Qualifications
  • Experience in driving end-to-end delivery and communicating results to senior leadership
  • Experience leading process improvements
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

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