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Head of Key Account Management

2 months ago

East Midlands, United Kingdom Bis Henderson Full time

Job Summary:

We are seeking a highly skilled Head of Key Account Management to join our team at Bis Henderson, a leading specialist logistics business. As a key member of our leadership team, you will be responsible for nurturing and optimizing key customer relationships, growing new customer accounts, and driving business growth through exceptional commercial acumen and customer solution development.

Key Responsibilities:

  • Develop and execute strategies to grow key customer relationships and new business opportunities
  • Lead a team of account managers to achieve sales targets and customer satisfaction goals
  • Collaborate with cross-functional teams to deliver customer solutions and drive business growth
  • Monitor and analyze market trends, competitor activity, and customer needs to inform business decisions
  • Provide coaching and development opportunities to team members to enhance their skills and performance

Requirements:

  • Proven track record of success in key account management or a related field
  • Exceptional commercial acumen, negotiation, and communication skills
  • Ability to lead and motivate a team to achieve sales targets and customer satisfaction goals
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions
  • Excellent customer service and relationship-building skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Collaborative and innovative company culture