Customer Support and Assistant Buyer

1 day ago

Sheffield, Sheffield, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

About the Role

We are seeking a highly motivated and organized individual to join our Procurement Operations Team as a Customer Support and Assistant Buyer. This is an exciting opportunity to work with a leading player in collaborative procurement within the NHS in England.

Key Responsibilities

  • Manage and respond to customer enquiries to the NOE CPC Customer Support Desk, providing advice, guidance, and an excellent customer experience.
  • Provide procurement support to the NOE CPC Category Teams, including administration of tender activities, running further competitions for customers under supervision, and supporting the launch of new frameworks.
  • Support the administration of supplier records, arrange supplier and other stakeholder meetings, and take minutes and actions as required.
  • Manage your own workload in a proactive and professional manner, delivering consistently to agreed deadlines and standards.
  • Be proficient in the use of Excel to support Category Teams in data analysis.
  • Build excellent working relationships with peers, colleagues, customers, suppliers, and other external stakeholders.

About Us

The Leeds and York Partnership NHS Foundation Trust is a leading provider of Mental Health and Learning Disability services in Leeds, with specialist inpatient services in York and highly specialized services across the country. We offer a range of benefits, including employee wellbeing support, flexible working, and career development opportunities.

Person Specification

  • An equivalent combination of education and experience, such as an NVQ Level 3 or 4 in a related field, plus demonstrable experience in Customer Service.
  • Evidence of administrative skills and experience.
  • Evidence of strong customer service skills and experience, and use of related software and systems.
  • Able to demonstrate strong organizational skills and management of own workload and time management.

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