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Customer Support and Procurement Assistant
2 months ago
About the Role
The Leeds and York Partnership NHS Foundation Trust is seeking a highly motivated and organized individual to join our Procurement Operations Team as a Customer Support and Procurement Assistant. This is an exciting opportunity to work in a collaborative environment and contribute to the delivery of best value procurement outcomes for the NHS.
Key Responsibilities
- Manage and respond to customer enquiries to the NOE CPC Customer Support Desk, providing advice, guidance, and an excellent customer experience.
- Provide procurement support to the NOE CPC Category Teams, including administration of tender activities, running further competitions for customers under supervision, and supporting the launch of new frameworks.
- Support the administration of supplier records, arrange supplier and stakeholder meetings, and take minutes and actions as required.
- Manage your own workload in a proactive and professional manner, delivering consistently to agreed deadlines and standards.
- Be proficient in the use of Excel to support Category Teams in data analysis.
- Build excellent working relationships with peers, colleagues, customers, suppliers, and other external stakeholders.
Person Specification
- An equivalent combination of education and experience, such as an NVQ Level 3 or 4 in a related field, plus demonstrable experience in customer service.
- Evidence of administrative skills and experience.
- Evidence of strong customer service skills and experience, and use of related software and systems.
- Able to demonstrate strong organizational skills and management of own workload and time management.
