Customer Support and Assistant Buyer

4 days ago

Sheffield, Sheffield, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and organized individual to join our Procurement Operations Team as a Customer Support and Assistant Buyer. This is an exciting opportunity to work with a leading player in collaborative procurement within the NHS in England.

Key Responsibilities
  • Manage and respond to customer enquiries to the NOE CPC Customer Support Desk, providing advice, guidance, and an excellent customer experience.
  • Provide procurement support to the NOE CPC Category Teams, including administration of tender activities, running further competitions for customers under supervision, and supporting the launch of new frameworks.
  • Support the administration of supplier records, arrange supplier and other stakeholder meetings, and take minutes and actions as required.
  • Manage your own workload in a proactive and professional manner, delivering consistently to agreed deadlines and standards.
  • Be proficient in the use of Excel to support Category Teams in data analysis.
  • Build excellent working relationships with peers, colleagues, customers, suppliers, and other external stakeholders.
Person Specification

We are looking for an individual with:

  • An equivalent combination of education and experience, such as an NVQ Level 3 or 4 in a related field, plus demonstrable experience in Customer Service.
  • Evidence of administrative skills and experience.
  • Evidence of strong customer service skills and experience, and use of related software and systems.
  • Able to demonstrate strong organizational skills and management of own workload and time management.
About Us

The Leeds and York Partnership NHS Foundation Trust is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialized services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research, and development.

We offer a range of benefits, including fantastic employee wellbeing support, days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support, and opportunities for career development and training, and a range of exclusive discounts and payment schemes.

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