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Care Operations Manager
2 months ago
We are seeking a highly organized and detail-oriented Field Care Supervisor to join our team at Home Instead. As a Field Care Supervisor, you will play a vital role in ensuring the delivery of exceptional care services to our clients.
Key Responsibilities- Support our Care Professionals in their day-to-day activities
- Onboard new carers and facilitate introductions to clients
- Conduct regular check-ins with Care Professionals to ensure compliance with regulations and standards
- Monitor and improve processes to ensure efficient service delivery
- Respond to client queries and provide support as needed
- Participate in on-call telephone support service on a rotational basis
- Hold a minimum QCF/NVQ level 3 qualification in Social Care
- Understanding of CQC assessment criteria for Outstanding scores
- Excellent communication and relationship-building skills
Home Instead is a CQC Outstanding office dedicated to providing high-quality care services to seniors. Our mission is to brighten the lives of our clients and give them a sense of purpose, wellbeing, and worth.
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