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Student Conduct Officer
2 months ago
Job Title: Student Conduct Officer
Location: Flexible remote working
Hours: 35 hours per week
Contract: Temporary for 9 months
Pay: £26.92 per hour + holiday pay
Job Summary:
We are seeking a highly skilled Student Conduct Officer to join our team at TPP Recruitment. As a Student Conduct Officer, you will be responsible for managing and resolving student complaints and misconduct cases, ensuring compliance with university policies and ethics.
Key Responsibilities:
- Manage student complaints and misconduct cases: Ensure compliance with university procedures and regulations, and provide guidance and support to colleagues handling complex and sensitive cases.
- Contribute to process improvement: Develop and implement revised processes and procedures to improve efficiency and effectiveness, and maintain accurate records for monitoring and audit purposes.
- Act as a senior point of contact: Provide support and guidance to students, staff, and external parties involved in casework, and ensure that all cases are handled in a fair and timely manner.
Requirements:
- Experience working with regulations: Proven experience working with regulations and procedures related to complaints and disciplinary processes in higher education.
- Strong understanding of OIA cases: A strong understanding of OIA cases and the ability to apply this knowledge in a practical setting.
- Risk assessment and management: Experience in risk assessment and management, and a strong understanding of legislation related to data protection, confidentiality, and equality.
