Customer Relations and Sales Manager
4 days ago
We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry.
The ideal candidate will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community.
A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role.
Strong communication skills and a passion for delivering high levels of service are also key attributes we are looking for in potential candidates.
About the CompanySanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services.
Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
We prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels.
This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
Key Responsibilities- Overall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home.
- Ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.
- Devise and implement a marketing strategy based on the individual home and geography.
- Lead on key marketing events within the home, promoting this across local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.
- 28 days paid holiday
- Weekly pay
- Pension scheme
- Welcome handshake payment
- Blue light card and access to various other discounts on travel, restaurants, days out and leisure
- Employee assistance scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS check and uniform
- Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the month awards
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