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Customer Service Specialist
2 months ago
Automotive Service Consultant
Ford & Slater Limited is a prominent dealer group specializing in DAF Trucks across the UK, operating multiple locations and employing a dedicated workforce. We are currently seeking a Customer Service Specialist to join our team.
What we offer:
- Competitive salary based on experience
- Comprehensive training through the DAF Academy
- 30 days of paid leave, increasing to 33 with tenure
- Employee recognition programs
- Opportunities for career advancement
- Access to an Employee Assistance Program
- Pension scheme
- Life insurance coverage
- Cycle-to-work initiative
- Complimentary parking
Ideal Candidate Profile:
The successful candidate will possess:
- Experience in the commercial vehicle or automotive sector, ideally in a similar advisory role
- A genuine interest in trucks and automotive components
- Strong customer service orientation with excellent communication abilities
- Proficiency in computer applications
- A valid UK driving license
Key Responsibilities:
The Automotive Service Consultant will be responsible for:
- Overseeing service appointments and ensuring optimal workshop efficiency
- Providing accurate and timely service estimates
- Keeping clients informed about service costs, progress, and necessary approvals
- Preparing job documentation and processing invoices
Working Hours: Alternating weeks with shifts from 6am to 3pm or 9:30am to 6:30pm, including one Saturday morning shift every four weeks.
Join us at Ford & Slater Limited and contribute to our commitment to exceptional service.
Please note that we may not be able to respond to every application individually.