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Front of House Manager
2 months ago
We are seeking a highly motivated and experienced Food and Beverage Team Lead to join our dynamic team at YORI Brighton. As a key member of our management team, you will be responsible for leading our front-of-house team and ensuring exceptional customer service standards are met.
Key Responsibilities:
- Lead and motivate a team of front-of-house staff to deliver outstanding customer service
- Ensure all food safety and hygiene standards are met and maintained
- Manage daily restaurant operations, including opening and closing procedures
- Supervise staff breaks and ensure all tasks are completed efficiently
- Write daily reports and provide feedback to management
- Ensure the restaurant is maintained to a high standard of cleanliness and hygiene
- Assist with training and development of team members
- Collaborate with management to achieve business objectives
Requirements:
- 1+ year experience in a managerial role within a cafe or restaurant business
- Excellent communication and leadership skills
- Ability to work well under pressure and manage multiple tasks
- Knowledge of food safety and hygiene standards
- Fluent in English language
- Passionate about food and customer service
- Dedicated to creating an outstanding customer experience
Benefits:
- Bonus scheme
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
Working Hours:
- Full-time: 42 hours per week
- Part-time: variable hours