Coffee Shop Operations Leader

3 weeks ago

London, Greater London, United Kingdom Olympus Recruitment Full time

Company Overview: Olympus Recruitment is proud to partner with a vibrant coffee establishment known for its dedication to quality and community engagement.

Position Summary: We are in search of a dynamic and experienced Store Manager to oversee the operations of a bustling coffee shop. This role is pivotal in maintaining the establishment's reputation as a top choice for coffee enthusiasts.

Key Responsibilities:

  • Manage daily store operations, ensuring outstanding customer service and a welcoming atmosphere.
  • Utilize your leadership skills to inspire and develop a cohesive team.
  • Take ownership of financial performance, including sales growth and cost management.
  • Oversee inventory management, vendor relations, and purchasing processes.
  • Ensure the consistent delivery of high-quality coffee and menu items, adhering to established standards.
  • Maintain cleanliness and organization in compliance with health and safety regulations.
  • Develop and execute marketing initiatives to attract and retain customers.
  • Analyze sales data to inform strategic decisions and achieve financial objectives.
  • Address customer feedback and concerns professionally and promptly.
  • Collaborate with the management team to set and achieve business goals.
  • Stay informed about industry trends and advancements in coffee preparation.
  • Manage staff scheduling, payroll, and employee documentation.
  • Engage with the local community to enhance brand visibility.

Qualifications:

  • Proven experience in a managerial role within the hospitality sector.
  • Strong understanding of financial management and budgeting principles.
  • Familiarity with point-of-sale systems and relevant technology.
  • Food safety and hygiene certifications are preferred.
  • Willingness to work flexible hours, including weekends and holidays.

This position offers an exciting opportunity to lead a passionate team and contribute to the success of a beloved coffee destination.

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