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Operations Manager
2 months ago
We are seeking an exceptional healthcare leader to join our team as an Operations Manager at Apollo Home Healthcare. This is a diverse and fast-paced role that plays a crucial role in the operation's success.
Key Responsibilities- Manage the escalation of accidents, incidents, and complaints
- Recruit and retain care staff to assist service users who require complex care packages
- Establish and maintain robust operational procedures in the office to ensure high-quality service delivery
- Meet budget goals and manage office-related costs
- Overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures
- Supervise the introduction of new complex packages safely
- Participate in meetings and forums to assess service provision
- Transition to the role of Registered Manager after a successful probation period
- Valid driving license and a vehicle
- Strong management experience, ideally within healthcare
- Ability to work a varied schedule, including evenings and weekends
- Excellent communication and leadership skills
- Competitive salary between £42,000 to £46,000 per annum
- Substantial quarterly bonus
- 25 Days Annual Leave, plus Bank Holidays
- An extra day off on your birthday
- Substantial Bonus Scheme (Quarterly)
- Loyalty reward programs at 3 and 5 years
- Refer a friend scheme
- Workplace pension
- Access to private healthcare following successful completion of a 6-month probation
