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Business Operations Assistant
2 months ago
Job Summary:
We are seeking a highly motivated and organized Business Operations Assistant to join our team at Essex Police. As a Business Operations Assistant, you will play a critical role in providing exceptional levels of customer service and support to our customers.
Key Responsibilities:
- Provide advice and guidance to customers on a range of business operations and administrative tasks.
- Process actions to meet Service Level Agreements and update and administer electronic records.
- Provide a wide range of finance, human resources, and other transactional support functions to deliver an effective and efficient service to operational policing and other support teams.
- Work collaboratively with colleagues across all teams to meet challenging deadlines and demands.
Requirements:
- Strong team working skills and ability to adapt to working collectively across all teams.
- Experience of delivering exceptional levels of customer service in a customer or shared service environment.
- Proficiency in using multiple Microsoft packages, including Excel, Word, and Outlook, and ability to master new software packages.
- Accuracy and attention to detail when inputting and logging vast amounts of data entry and processing transactions.
Desirable Skills:
- Excellent communication and interpersonal skills, both verbal and written, with a confident telephone manner.
- GCSE level in Maths and English or equivalent.
- Experience of maintaining and inputting data to IT systems, including knowledge of SAP.
What We Offer:
- Enrolment into the Local Government Pension Scheme.
- 23 days annual leave per year (pro rata for part-time) increasing with service.
- Discounts at a variety of shops and restaurants.
- Discounted excursions via our Sports and Social Association.
- Unique working environment supporting the delivery of policing services in the County.
- Access to Health and Wellbeing Services and Facilities.
Working Arrangements:
Successful applicants for this role will be defined as an Office based Agile Worker: Office based agile working with designated team area. Works predominantly (60% or more) in one office space. The rest of the time works at home or at other police site locations.
Essex Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £24,462.00.
Kent Police and Essex Police have separate salary grading systems therefore the salary for this position will be dependent on which home office force you are appointed to. This will be discussed with the successful applicant before a final offer is made.
