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Enhanced Support Worker
2 months ago
We are seeking an Enhanced Support Worker to join our dynamic team at Look Ahead, providing support to young people in Hounslow. As an Enhanced Support Worker, you will play a vital role in helping young people to reach their potential, succeed, and thrive independently.
Key Responsibilities- Key-working a caseload assigned by the Management
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
- Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
- Support customers to engage with agreed support programme
- Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
- Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
- Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
- Enable customers to improve their skills to manage their day-to-day activities such as making telephone calls, dealing with correspondence, attending appointments and form filling
- Support customers to access other services including CMHT, substance misuse agencies and/or work in partnership with other agencies as part of the support planning process
- Develop and maintain links with key agencies and service providers in the local community
- Lead on an area of specialism (ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
- Support customers to maintain activities including but not limited to education, employment, training, informal accreditation and volunteering opportunities
- Promote customers to develop social skills, positive and healthy relationships and keep safe in a variety of settings
- Engage customers to place their voice, aspirations, and interests at the heart of service delivery Promoting inclusion, equality, diversity, and community cohesion
- Positively support customers to understand their child's development in line with best practice guidance
- Advice customers to move on to housing opportunities, offering assistance in finding accommodation and offer support to ensure they are bidding regularly once approved for move on
- Ensure that referrals are chased proactively to fill vacant properties efficiently
- Adhere to Look Ahead's Policies and Procedures
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- An understanding of the issues facing young people
- An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
- An awareness of adolescent development and relevant theories, such as attachment theory
- An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
- An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
- An understanding of the difficulties care leavers face and the skills to empower them to achieve their ambitions
- An understanding of the difficulties NEET young people face and the skills to enable them to develop a sense of responsibility and independence in the community
- An understanding of the challenges young offenders face and the skills to facilitate positive behaviour change and reintegration in the community
- An understanding of the roles of different agencies involved in the care and support of young people with complex needs and chaotic lifestyles Children's Social Care, CAMHS, etc.
- An understanding of safeguarding policies and procedures
- An understanding of the limits to own knowledge and responsibilities, with a clear understanding of when to ask for the advice and support of colleagues, line manager or relevant statutory or voluntary agencies
We are looking for a passionate and dedicated individual who is committed to supporting young people to reach their potential, succeed, and thrive independently. As an Enhanced Support Worker, you will be working with a dynamic team to provide support to young people in Hounslow.
You will have a strong customer focus and commitment to putting customers' interests and voices at the heart of all aspects of provision. You will also have a commitment to asset-based approaches, considering what matters to individuals, not just what is the matter with customers.
You will be an outcomes-focused and approachable individual who is able to critically reflect on practice to improve future approaches. You will also be able to engage in learning and development activity to increase knowledge and skills.
What You'll Bring- Up to NVQ Level 3 or equivalent or experience in the social care/charity sector
- Ability to adapt to challenging environments
- Excellent communication skills both verbal and written
- Ability to plan, manage and evaluate outcome-focused activities and support programmes
- Interpersonal skills to build relationships with young people in 1:1 and group settings
- Strong personal resilience and excellent teamwork skills
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation, we deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people, and learning disabilities, so there are plenty of opportunities to grow and progress your career with us.
We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.
