Retail Store Supervisor

2 months ago

Belfast, United Kingdom Mamas & Papas Full time
About the Role

We are seeking an exceptional Store Supervisor to join our team at Mamas & Papas Lisburn, Belfast concession store within Marks & Spencer. As a Store Supervisor, you will be responsible for leading a small team of Sales Consultants, working closely with the Concession Store Manager and Deputy to achieve store results and deliver an exceptional customer experience.

Key Responsibilities
  • Lead a team of Sales Consultants to achieve sales targets and provide excellent customer service
  • Work closely with the Concession Store Manager and Deputy to develop and implement sales strategies
  • Monitor and control store operations, including stock management and visual merchandising
  • Provide coaching and training to Sales Consultants to improve their skills and performance
  • Contribute to the development of a positive and inclusive store culture
What We Offer

We offer a competitive salary and benefits package, including:

  • 33 days holiday, increasing up to 40 with service
  • Buy and sell holiday schemes
  • Company bonus schemes
  • Employer pension contribution from day 1 enrolment
  • Significant staff discounts for family and friends from our shops and online
  • Ongoing offers and discounts across a variety of external organisations
  • Subsidised health and critical illness cover and insurances
  • Supportive family-related leave policies
  • Support for loss and bereavement
  • A menopause-friendly employer
  • Employee recognition and appreciation schemes
About Us

Mamas & Papas is a leading retailer of baby and children's products, committed to championing people of all cultures, ethnicities, and gender preferences. We are proud to be an award-winning business, recognized for our commitment to diversity and inclusion.

We are a business that cares, and we offer a range of benefits and perks to support our employees' well-being and career development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

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