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Restaurant Operations Manager

2 months ago

StainesuponThames, Surrey, United Kingdom Five Guys Full time
{"title": "Restaurant Operations Manager", "content": "Lead a Team of Experts

As a Restaurant Operations Manager at Five Guys, you will be responsible for leading a team of experienced professionals who share your passion for delivering exceptional customer experiences. Your primary goal will be to ensure that every customer leaves our restaurant feeling delighted and satisfied with their meal.

Key Responsibilities:

  • Lead and motivate a team of Shift Managers and Crew Members to achieve exceptional customer satisfaction and sales growth.
  • Develop and implement strategies to drive sales, improve customer satisfaction, and increase employee engagement.
  • Collaborate with the General Manager to set and achieve business objectives, including sales targets and customer satisfaction metrics.
  • Ensure that all team members are trained and equipped to provide an "above and beyond" experience for every customer.
  • Monitor and control costs, including labor, inventory, and supplies, to ensure profitability and efficiency.

What We Offer

As a Restaurant Operations Manager at Five Guys, you will enjoy a range of benefits, including:

  • A competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team of like-minded individuals.
  • Access to training and development programs to enhance your skills and knowledge.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Requirements

To be successful as a Restaurant Operations Manager at Five Guys, you will need:

  • A strong track record of leadership and management experience in a fast-paced, customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • A passion for delivering exceptional customer experiences and a commitment to excellence in all aspects of the business.

Why Join Five Guys?

At Five Guys, we are passionate about delivering exceptional customer experiences and creating a fun and dynamic work environment for our team members. We offer a range of benefits and opportunities for career advancement, and we are committed to supporting the growth and development of our employees. If you are a motivated and ambitious individual who is passionate about delivering exceptional customer experiences, we would love to hear from you"}