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Patient Transport Assistant

3 months ago


Bishop Auckland, Durham, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

Position Overview

Are you seeking a role that combines physical activity with a commitment to compassionate care? The North East Ambulance Service NHS Foundation Trust is in search of individuals who possess a nurturing attitude and a dedication to enhancing patient experiences.

Roles Available: Patient Transport Assistant (Band 2) and Integrated Care Assistant (Band 3)

Training and Development

Successful candidates will undergo a comprehensive training program, which includes a 7-week course focused on both driving and theoretical knowledge. This training is essential for ensuring the highest standards of patient care and safety. Participants will also work towards obtaining a Level 3 Certificate in Ambulance Patient Care and a Level 3 Award in Patient Care Services Ambulance Driving, along with support for achieving literacy and numeracy qualifications if needed.

Shift Patterns

The role involves flexible shift patterns designed to accommodate staff absences, including annual leave and sickness. Employees may be required to work during various times, including weekends and public holidays, as part of a year-round service.

Key Responsibilities

Patient Transport Assistants may operate independently or as part of a team, providing essential personal care and facilitating the safe transportation of patients. Responsibilities include:

  • Assisting patients who are walking, using wheelchairs, or on stretchers to ensure their safe transit to healthcare facilities or their homes.
  • Employing Manual Handling techniques to guarantee the secure movement of patients.
  • Meeting the medical standards required for driving in accordance with relevant regulations.

Benefits of Joining Our Team

We offer a range of benefits to our employees, including:

  • Comprehensive training programs.
  • Additional compensation for unsocial hours worked.
  • Cycle to work initiatives.
  • Discounts on home electronics.
  • Generous leave entitlements and pension schemes.
  • Recognition programs for staff achievements.
  • Interest-free travel passes.

About Our Organization

The North East Ambulance Service NHS Foundation Trust employs a diverse workforce dedicated to serving a large population across a vast geographical area. Our mission is to provide safe, effective, and responsive care to all individuals in need.

We are committed to fostering an inclusive workplace that reflects the communities we serve. Our organization actively promotes diversity and inclusion, ensuring that all employees feel valued and respected.

Qualifications and Experience

Essential Requirements

  • A minimum of three GCSEs at Grade 4/Grade C, including English and Maths, or equivalent qualifications.
  • A valid Manual Driving Licence with the ability to drive in the UK.

Desirable Qualifications

  • NVQ Level 2 in Health and Social Care or a related field.

Skills and Attributes

Essential Skills

  • Proven driving experience.
  • Background in a caring environment.
  • Basic IT proficiency and literacy for completing necessary documentation.
  • Strong communication skills and customer service orientation.
  • Ability to manage time effectively and work collaboratively within a team.
  • Physical capability to perform tasks requiring bending, twisting, and lifting.

For a detailed overview of the roles and responsibilities, please refer to the complete job description and person specification.