Lodge Manager

4 weeks ago


Lymington, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement developments, and maintaining the highest standards of property management.

Key Responsibilities
  • Manage the maintenance and upkeep of our properties, ensuring they are safe and secure for our residents.
  • Provide a high level of customer service, responding to resident queries and concerns in a professional and courteous manner.
  • Coordinate events and activities for our residents, promoting a sense of community and social interaction.
  • Work closely with our contractors and suppliers to ensure that all maintenance and repairs are carried out to a high standard.
  • Manage the administration of our properties, including rent collection, lease management, and resident communication.
Requirements
  • Proven experience in property management, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work with residents, contractors, and colleagues at all levels.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Strong organizational and administrative skills, with the ability to manage multiple tasks and priorities.
  • Knowledge of property management software and systems, with the ability to learn new systems quickly.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to work with a progressive and award-winning company.

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