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Internal Sales Representative

2 months ago

Crewe, Cheshire East, United Kingdom Everpool Full time
About the Role

We are seeking a highly skilled and experienced Internal Sales professional to join our team at Everpool. As an Internal Sales Representative, you will play a crucial role in driving sales growth and delivering exceptional customer service.

Key Responsibilities
  • Customer Interaction: Develop and maintain strong relationships with customers, providing timely and effective responses to their sales inquiries and needs.
  • Order Processing: Accurately and efficiently process customer orders using our CRM and order management systems.
  • Quotations and Pricing: Prepare and send out quotes to customers based on product specifications and their needs, ensuring timely and accurate delivery.
  • Sales Support: Assist the external sales team by providing administrative support, including managing customer accounts, updating customer information, and coordinating sales activities.
  • Client Relationship Management: Build and maintain strong relationships with customers, identifying opportunities to increase sales and improve customer satisfaction.
  • Market Intelligence: Stay up-to-date with market trends and competitor activity, providing valuable insights to inform sales strategies.
  • Professional Development: Identify training needs and opportunities to enhance your skills and knowledge, supporting your career progression.
Requirements
  • Industry Knowledge: Possess a strong understanding of the valve and pipe industry, including products, applications, and market trends.
  • Technical Knowledge: Have a general understanding of engineering principles and pressure pipe systems, including fittings and valves.
  • Communication Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Flexibility: Be able to work flexibly and adapt to changing priorities and deadlines.
  • Teamwork: Demonstrate a strong team player attitude, with the ability to collaborate with colleagues to achieve sales targets.
  • Problem-Solving: Possess strong problem-solving skills, with the ability to identify and resolve customer issues in a timely and effective manner.
  • Results-Oriented: Be a results-driven individual, with a strong focus on delivering sales growth and improving customer satisfaction.