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Commercial Estate Manager

2 months ago

Surrey, United Kingdom Centre Point Recruitment Full time £45,000 - £55,000
Job Description

Centre Point Recruitment has partnered with a highly professional and successful Property and Facilities Management company based in Surrey.

They are looking to hire an Estate Manager for their commercial property facilities management team, to successfully manage a prestigious business park consisting of 5 buildings and totalling 350,000 square feet of office space.

Main Responsibilities:

  • To provide operational management to the site on a daily basis.
  • To work closely with the Surveyor and wider team to ensure first-class service provision to the on-site client team, site occupiers, and site visitors.
  • To ensure that all statutory risk assessments, examinations, inspections, and tests are completed within the required timescales and accurate compliance records are maintained at all times.
  • Proactively manage any defects identified during statutory risk assessments, etc., maintaining a full audit trail of action taken through to completion within given timescales.
  • Proactive management and ongoing monitoring of all Hard and Soft services delivered on site to ensure effective delivery. Establishing planned preventative maintenance programmes where none exist.
  • Undertake regular contract meetings (minimum monthly) with suppliers, including a formal assessment of performance, competence, and compliance through a performance management system (SLAs/KPIs).
  • To produce detailed service and project specifications for tender and subsequently manage the procurement and placement of goods, works, and services in line with the clients' and the company's policies and procedures and using any site-specific templates.
  • Invoice validation for services provided and works completed, as well as monitoring ongoing expenditure and ensuring the Management Team are made aware of any significant variances.
  • To manage and identify and collate requests for maintenance works and minor projects on site and subsequently manage the implementation and completion of works to the highest standards and best value utilising a combination of term-contractors, in-house resource, and contractors.
  • Complete periodic safety tours and property inspections of the estate and properties and report using the agreed format/templates, covering all FM areas according to a given schedule of visit frequencies.
  • Ensure that all Health, Safety, and Environmental management systems are in place and maintained and that issues identified or reported are managed in line with departmental procedures. To chair and support all Health, Safety, and Environmental meetings and audits for the estate.
  • Where required, review any health and safety submissions prior to and during any estate or tenant activities, i.e., events, filming, refurbishment, or fit-out, to ensure that the proposed activities are managed in line with statutory regulations and site policies.
  • Assist the Management Team in the production of client reports, management memos, and ongoing management of Service Charge budgets expenditure.
  • Preparation of service charge budgets, 3-5-year forecasting, and project cost management if required.
  • To be the first point of contact for all Occupiers and relevant subordinate staff in terms of operational matters, to resolve disputes and issues in a calm and professional manner.

Key Requirements:

  • A minimum of 4 years of experience within Commercial Estate Management, with an excellent understanding of building services and managing hard services provision.
  • IOSH or NEBOSH certified.
  • Experience of working across multiple sites and line-managing people.
  • Experience of managing service charge and operational budgets.
  • Ability to communicate at all levels in a professional and supportive manner.
  • Excellent written communication and report writing skills.
  • A flexible, adaptable, and cooperative attitude.
  • Good management skills and the ability to motivate and challenge staff to meet the highest standards possible.

Location: Surrey (based on-site)

Hours: 9am-5:30pm Mon-Fri

Salary: £45,000 - £55,000

Driving licence: NOT required