Customer Service Representative
2 months ago
About Us
We're a leading provider of clean energy solutions, dedicated to making a positive impact on the environment. Our mission is to empower individuals and businesses to adopt sustainable practices, and we're seeking a talented Call Centre Representative to join our team.
Job Purpose
We're looking for a motivated and customer-focused individual to handle inbound and outbound calls, reconfirm appointments, and set up virtual and face-to-face meetings. As a Call Centre Representative, you'll play a critical role in delivering exceptional customer service and promoting our renewable energy solutions.
Key Responsibilities
Inbound Calls:
- Provide expert advice on solar panel products and services to customers.
- Answer questions and resolve issues promptly and professionally.
Outbound Calls:
- Reach out to potential customers to introduce and promote our solar panel solutions.
- Follow up on leads generated through marketing campaigns.
Appointment Management:
- Schedule and confirm virtual and face-to-face appointments for our sales team.
- Ensure accurate recording of appointments in our system.
Sales Support:
- Assist in preparing sales presentations and materials.
- Provide administrative support to the sales team as needed.
Requirements
- Previous experience in a call centre or customer service role, preferably in the renewable energy sector.
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
We're an equal opportunity employer, committed to creating an inclusive environment for our people. If you're passionate about renewable energy and delivering exceptional customer service, we'd love to hear from you.
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Bupa Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving issues in a timely and professional manner.Key Responsibilities:Investigate customer complaints and resolve issues...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom OCU Full timeCustomer Service RepresentativeAt OCU Group, we are seeking a skilled Customer Service Representative to join our team in Leeds Seacroft. As a Customer Service Representative, you will be responsible for acting as the liaison between our company and our current and potential customers.Key Responsibilities:Answer inbound calls and respond to customer...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Office Angels Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Office Angels. As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and accurate responses through various channels.Key Responsibilities:Serve as the first point of contact for customer inquiries, providing timely...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeCustomer Service RepresentativeThis role is an exciting opportunity to join the GBS Global Applied Knowledge team as a Customer Service Representative. As a key member of our support services team, you will be responsible for providing high-quality administrative support to our students, ensuring a positive and inclusive campus experience.Main...
-
Customer Service Representative
2 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeJob Title: Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key Responsibilities:* Respond to customer inquiries and concerns via phone,...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Bupa Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving disputes in a fair and timely manner.Key Responsibilities:Investigate customer complaints and gather evidence to...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeCustomer Service RepresentativeThis role is a fantastic opportunity to join our team at GBS Global Applied Knowledge as a Customer Service Representative. As a key member of our Customer Services Team, you will be responsible for providing exceptional support to our students, ensuring they receive the highest level of service and experience.Main...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Keepmoat Homes Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Keepmoat Homes. As a Customer Service Representative, you will be responsible for providing an exceptional customer experience by delivering a high level of service to our customers.Key Responsibilities:Liaise with customers and...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class service to customers via phone,...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom HSBC Global Services Limited Full timeCustomer Service RepresentativeLeeds with Hybrid workingSalary: from £23,205 + excellent benefitsHours: 35 hours per weekWe are seeking a Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to help resolve...
-
Customer Service Representative
1 week ago
Leeds, Leeds, United Kingdom Iwoca Ltd Full timeWe're looking for a skilled professional to join our Customer Success team as a Customer Service Representative. At Iwoca Ltd, we value every customer and strive to provide the best possible experience. As a key member of our team, you'll serve customers at all stages of their journey and help us achieve our mission to finance one million businesses.As a...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom OCU Full timeCustomer Service RepresentativeAt OCU Group, we are seeking a highly skilled Customer Service Representative to join our team in Leeds Seacroft. As a key member of our National Operations Centre, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a professional...
-
Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Page Personnel Sales. As a Customer Service Representative, you will be working in a Contact Centre Environment handling a variety of queries from clients.Key ResponsibilitiesProvide guidance and support to clients via phone and emailEnsure each call is dealt with...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Full timeAbout the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Page Personnel. As a key member of our client's city centre Leeds office, you will be responsible for providing exceptional customer service to shareholders and their representatives.Key Responsibilities:Respond to inbound contact from shareholders and their...
-
Customer Service Representative
3 days ago
Leeds, Leeds, United Kingdom D.M Limited Full timeCustomer Service Representative OpportunityThis is a chance to grow with a family-run business in the automotive industry.We are looking for ambitious and driven individuals who can provide world-class customer service. This role comes with a competitive salary of £25,000, plus uncapped commission from sales and service bookings.
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom HSBC Global Services Limited Full timeCustomer Service RepresentativeHSBC Global Services Limited is seeking a Customer Service Representative to join our team in Leeds. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Welcome Break Full timeJob Summary: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Welcome Break.About the Role: As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with our products and services.Key...
-
Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Direct Line Group Full timeAt Direct Line Group, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making this happen. You'll be the first point of contact for our customers, providing them with expert advice and support to ensure their needs are met.Our customer service teams are available between...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Ritz Recruitment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our property administration team, you will be responsible for providing exceptional service to our residents and ensuring that their needs are met.Key Responsibilities:* Provide...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom HSBC Global Services Limited Full timeCustomer Service Role at HSBC Global Services LimitedWe are seeking a skilled Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to our clients.Key Responsibilities:Provide customer service to clients via...