Operations Director
1 day ago
This is a brand new role and a fantastic opportunity created due to ongoing client growth and exciting future plans.
As Operations Manager, you will take responsibility for the organisation and co-ordination of the various departments to implement customer orders, deliver product developments, and improve customer experience. This will include the management of small teams within Development, Project Management and Support.
You will need previous experience of Project Management and ERP implementation (within manufacturing), with the ability to oversee the operations, helping to organise resources (people and time) and structure the business to consistently deliver an exceptional experience to customers.
Key Responsibilities:
- Ensure effective implementation of project management process to meet time, cost and quality objectives.
- Lead on internal relationships with Project Management, Development and Support teams.
- Manage resource allocation, coordinating across all teams.
- Support and lead on continuous improvement and continuous development.
- Communicate with customers at a senior level throughout all stages of the process.
- Assist in the management of all commercial activities.
Requirements:
- Previous experience of Project Management and ERP implementation (within manufacturing).
- Ability to oversee operations, organise resources and structure the business.
- Excellent problem solving and management skills.
- Confidence in managing internal stakeholders and customer relationships.
- Potential for travel within the UK and overseas.
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