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Sales and Customer Service Specialist
2 months ago
We are seeking a highly skilled and experienced Internal Sales professional to join our team at Everpool. As an Internal Sales Representative, you will play a crucial role in driving sales growth and delivering exceptional customer service.
Key Responsibilities- Customer Interaction: Develop and maintain strong relationships with customers, providing timely and effective responses to their sales inquiries and needs.
- Order Processing: Accurately and efficiently process customer orders using our CRM and order management systems, ensuring seamless execution and timely delivery.
- Quotations and Pricing: Prepare and send out quotes to customers based on product specifications and their unique requirements, driving sales growth and revenue.
- Sales Support: Collaborate with the external sales team to provide administrative support, including managing customer accounts, updating customer information, and coordinating sales activities.
- Client Relationship Management: Build and maintain strong relationships with customers, fostering loyalty and driving repeat business.
- Communication and Liaison: Effectively communicate with customers, area sales managers, and the management team to ensure seamless sales execution and customer satisfaction.
- Market Trends and Feedback: Stay up-to-date with market trends and provide valuable feedback to the sales team, driving business growth and improvement.
- Professional Development: Identify training needs and opportunities to enhance your skills and career progression.
- Industry Knowledge: Possess a strong understanding of the industry, including valves, pipework, and applications.
- Product Knowledge: Have a general understanding of engineering principles and pressure pipe systems and fittings.
- Experience: Bring relevant experience in a similar role, with a proven track record of sales success and customer service excellence.
- Communication Skills: Possess excellent communication skills, with the ability to work effectively with customers, colleagues, and management.
- Flexibility and Teamwork: Demonstrate flexibility and a strong team player attitude, with the ability to work collaboratively with others to achieve sales goals.
- Prioritization and Time Management: Possess strong prioritization skills and the ability to manage your workload effectively, meeting deadlines and delivering results.
- Opportunity Development: Demonstrate a proven ability to seek and develop new profitable opportunities, driving sales growth and revenue.
- Self-Motivation: Be self-motivated and driven, with a strong desire to succeed and contribute to the success of the sales team.
