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Associate Director of Information Technology
1 month ago
The Alzheimer's Society is a leading UK-based charity dedicated to supporting individuals with dementia and their families. As the Associate Director of Information Technology, you will play a pivotal role in leading the seamless operation of the Society's IT functions across all services.
Your key responsibilities will include developing and implementing an IT operations strategy that supports the Society's future needs and enhances service levels. You will also foster and develop excellent relationships with IT vendors, overseeing IT service delivery, and working collaboratively with other business units to align IT initiatives with overall business goals.
Key Responsibilities:- Develop and implement an IT operations strategy that supports the Society's future needs and enhances service levels.
- Foster and develop excellent relationships with IT vendors, challenging where required and managing budgets to ensure efficient allocation of resources.
- Oversee IT service delivery, including a helpdesk team and ensuring system availability.
- Work collaboratively with other business units, aligning IT initiatives with overall business goals.
- Engage closely with the Head of Cybersecurity to enhance security capabilities and integrate cybersecurity measures across IT delivery.
- Lead IT transformation projects and foster a culture of change management and continuous improvement.
- Upskill and mentor IT and digital teams to enhance their capabilities and foster a culture of continuous improvement and professional development.
- Proven expertise as a Head of IT or IT Director within an enterprise-level organisation, with a background in IT service delivery and/or operational excellence.
- Demonstrable experience in supplier management and achieving cost efficiencies, ideally within complex multi-supplier environments.
- Detailed and credible knowledge of cloud-based systems and managing high-risk systems and mitigating for future technical requirements.
- Successful leadership of IT transformation projects, with a focus on improving service delivery and business continuity.
- Passion for mentoring and developing talent, driving a culture of growth and learning within the IT team.
This is a unique opportunity to make a tangible impact in the fight against Alzheimer's disease and become a vital part of the Society's mission to support those affected by this debilitating condition.
