Executive Director

2 months ago


London, Greater London, United Kingdom Oyster Care Homes Full time

About Us

Oyster Care Homes is a leading provider of luxury care homes, dedicated to delivering exceptional care and services to our residents. We are committed to creating a positive and supportive work environment for our team members, where they can grow and develop their skills.

The Role

We are seeking an experienced and passionate Executive Director to join our team at Collington Park Lodge Care Home. As a key member of our leadership team, you will be responsible for the overall management and operation of the home, ensuring that we deliver the highest standards of care and service to our residents.

Key Responsibilities

  • To manage the day-to-day running of the home, including the standards and quality of care, recruitment and training, communication with the team, and financial matters.
  • To recognize and assess individuals' needs, involving relevant professional agencies and relatives where needed, to formulate personalized care plans for each individual.
  • To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring all contact is polite, friendly, warm, and supportive.
  • Responsible for understanding and complying with statutory and legal requirements relevant throughout the home.
  • To be an active and encouraging leader, establish and maintain effective means of communication and good relationships with all stakeholders both internal and external.
  • Responsible for the recruitment of suitable team members, effective inductions, and training needs for the team are identified and met. To carry out regular supervisions, assessments, lead team meetings, ensuring the Care Home is a friendly and supportive environment.
  • Responsible for organization of the team, including arranging rotas, ensuring adequate team members are employed, managing team absence.
  • Responsible for controlling and monitoring the budget and expenditure of the Home, preparing monthly cash flow reports for the Directors and accurately recording all financial information.
  • To support residents with their personal financial arrangements, maintaining confidentiality of all information.
  • Responsible for the marketing, promotion, and sales of the Home.
  • To deal with all prospective residents, including providing relevant information and guided tours, assessing new residents, and negotiating appropriate fees. To welcome new residents, complete appropriate records and paperwork, and ensure adequate arrangements are made for every resident.

Essential Skills

  • Ability to control and manage budgets and accounts.
  • Knowledge of the principles of sales and marketing.
  • Skilled in the recruitment, selection, and retention of staff.
  • Committed to a structured approach to training and development of staff.
  • Understanding of the Health & Social Care Act and Health & Safety legislation.
  • Leadership qualities, enthusiasm, along with influencing and motivational skills.
  • Excellent interpersonal skills.
  • Professional, confident, and warm personality.
  • Have a caring disposition, reliable, and punctual.

Desirable Skills

  • Understanding of Bexhill's local authority.
  • Experience with regulatory bodies.
  • Knowledge of Person Centred Software (PCS).

What We Offer

  • A permanent contract of employment.
  • A competitive rate of pay.
  • We will support you to complete an NVQ qualification.
  • Fully funded enhanced DBS check.
  • A job with purpose and satisfaction.
  • Fully funded Blue Light Card.
  • Pay Day Breakfast.
  • Free Meal on Shift.
  • Free On-site Parking.


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