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Deputy Head Housekeeper

2 months ago

Leeds, Leeds, United Kingdom Hotelcare Full time
Job Title: Deputy Head Housekeeper

We are seeking a highly motivated and experienced Deputy Head Housekeeper to join our team at HotelCare. As a key member of our housekeeping department, you will play a vital role in ensuring the highest standards of cleanliness and customer satisfaction.

Job Summary:

The Deputy Head Housekeeper will assist the Head Housekeeper in overseeing the daily operations of the housekeeping department, ensuring that all rooms are cleaned to the highest standards and that our guests receive exceptional service.

Key Responsibilities:
  • Assist the Head Housekeeper in managing the housekeeping department, including supervising staff and coordinating cleaning schedules.
  • Ensure that all rooms are cleaned to the highest standards, including attention to detail and adherence to quality control procedures.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
  • Collaborate with other departments, such as front desk and maintenance, to ensure seamless operations and excellent guest experience.
  • Contribute to the development and implementation of housekeeping policies and procedures, ensuring compliance with company standards and regulatory requirements.
Requirements:
  • Proven experience in a housekeeping or hospitality management role, with a focus on customer service and team leadership.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of housekeeping procedures and quality control standards, with a focus on sustainability and environmental responsibility.
  • Flexibility to work varied shifts, including weekends and holidays, as required.
What We Offer:
  • A competitive salary and benefits package, including paid holidays and opportunities for career progression.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Professional development opportunities, including training and mentorship programs.
  • A chance to work with a leading hospitality company, with a focus on innovation and customer satisfaction.