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Customer Service Representative

2 months ago

Hailsham, East Sussex, United Kingdom First Recruitment Services Full time

{"h1": "Customer Service Advisor Role", "p": "We are seeking a skilled Customer Service Advisor to join our team at First Recruitment Services. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving complaints and disputes, and building strong relationships with our customers.", "ul": [{"li": "Provide excellent customer service to our clients, responding to their queries and resolving their issues in a timely and professional manner."}, {"li": "Work closely with our sales team to identify opportunities to offer additional services to our clients, increasing revenue and building strong relationships."}, {"li": "Maintain accurate records of customer interactions, including complaints and disputes, and report any issues to management."}, {"li": "Participate in ongoing training and development to improve customer service skills and stay up-to-date with industry developments."}], "h2": "Requirements", "ul": [{"li": "Proven experience in customer service, preferably in a similar role."}, {"li": "Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues."}, {"li": "Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously."}, {"li": "Basic IT skills, including proficiency in Microsoft Office and other relevant software."}], "p": "If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.", "h3": "What We Offer", "ul": [{"li": "Competitive salary and benefits package."}, {"li": "Opportunities for career progression and professional development."}, {"li": "Collaborative and supportive team environment."}, {"li": "Flexible working arrangements, including remote work options."}]}