Customer Service Representative

3 days ago


Hailsham, East Sussex, United Kingdom Tesco Full time

About the role

We are looking for a dedicated and passionate team member to join our Tesco store team. As a key part of our customer-facing team, you will play a vital role in delivering exceptional service to our customers, ensuring they have a great shopping experience every time they visit us.

Your responsibilities will include

  1. Providing exceptional customer service, greeting customers with a smile, and serving them with pride.
  2. Building rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  3. Taking the initiative to make decisions that are right for our customers, working well within a team, and communicating openly with others.
  4. Building relationships with colleagues to create a team spirit, having fun, and celebrating success.
  5. Being a brand ambassador, representing Tesco in a positive and professional manner.

What's in it for you

  1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  2. Request flexible working from day one.
  3. Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  4. Access to free wellbeing services with a range of resources to support your mind, body, and life.
  5. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  6. Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  7. Uniform provided and policies to support you for all of life's moments, big and small.


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