Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Hailsham Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
- Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
- Contribute to the smooth running of the store, including receiving deliveries and maintaining a clean and safe environment.
- Participate in seasonal, community, and charity events, enhancing the customer experience and promoting our brand.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
- Access to free wellbeing services, including resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life's moments, big and small.
Requirements
- A passion for delivering great service and building rapport with customers.
- The ability to work well within a team, communicate openly with others, and take the initiative to make decisions that benefit our customers.
- A commitment to maintaining a high level of store standards, including receiving deliveries and maintaining a clean and safe environment.
Why Join Us?
At Tesco, we value our colleagues and offer a range of benefits, including holiday entitlement, flexible working, and access to our colleague networks. We are committed to supporting our colleagues in their personal and professional development, providing opportunities for growth and progression within the company.
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