Customer Support Specialist

2 weeks ago


Great Lea Common, United Kingdom Insight Select Full time

Job Title: Customer Service Advisor

Job Type: Permanent

Location: Reading/Hybrid

Job Description:

Insight Select, a leading business solutions provider, is seeking a highly skilled Customer Service Advisor to join their team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.

Key Responsibilities:

  • Act as the first point of contact for any internal and external related queries
  • Process customer orders and quotes through our internal database
  • Provide pre- and post-sale customer support
  • Perform general administration tasks associated with the role
  • Ensure all customer queries are handled professionally and in a timely manner

Essential Skillset:

  • At least 6 months experience in an office setting
  • Professional telephone manner
  • Excellent communication skills, written and verbal
  • Proficient with Microsoft Packages
  • Highly organized
  • Punctual

Package:

£20,000 - £24,000 (dependent on experience)

Monday – Friday, 9am – 5:30pm

Reading, Hybrid working following from training/probation / 2 days in the office, 3 days from home

Excellent social events

Free parking onsite



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