Customer Support Specialist
2 weeks ago
Job Title: Customer Service Advisor
Job Type: Permanent
Location: Reading/Hybrid
Job Description:
Insight Select, a leading business solutions provider, is seeking a highly skilled Customer Service Advisor to join their team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.
Key Responsibilities:
- Act as the first point of contact for any internal and external related queries
- Process customer orders and quotes through our internal database
- Provide pre- and post-sale customer support
- Perform general administration tasks associated with the role
- Ensure all customer queries are handled professionally and in a timely manner
Essential Skillset:
- At least 6 months experience in an office setting
- Professional telephone manner
- Excellent communication skills, written and verbal
- Proficient with Microsoft Packages
- Highly organized
- Punctual
Package:
£20,000 - £24,000 (dependent on experience)
Monday – Friday, 9am – 5:30pm
Reading, Hybrid working following from training/probation / 2 days in the office, 3 days from home
Excellent social events
Free parking onsite
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