Store Team Associate

3 weeks ago


Bury, Borough of Bury, United Kingdom T. J. MORRIS LIMITED Full time
About the Role

Job Overview

As a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your role will involve assisting customers with product queries, ensuring prompt and friendly service, and creating a welcoming atmosphere. You will also support your fellow team members in delivering excellence across the board, from putting out stock and maintaining cleanliness to handling cash transactions and ensuring products are available and presentable.

Key Responsibilities

• Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
• Assist with stock replenishment, ensuring products are available and presentable on the shop floor.
• Maintain a clean and tidy store environment, adhering to health and safety standards.
• Handle cash transactions and operate a till, accurately processing sales and handling customer payments.
• Work collaboratively with the team to achieve sales targets and provide excellent customer service.

Benefits

As a Store Team Member, you will receive a competitive rate of pay, ranging from £9.00 per hour for below 18-year-olds to £11.88 for those 21 and over. You will also receive 20 hours of contracted work per week, with the opportunity to work additional hours. Other benefits include:

• 5.6 weeks paid holiday per year, rising to 6.6 weeks upon 5 years' service.
• Contributable Company pension scheme.
• Staff uniform.
• 10% store discount.

Employee Benefits

As a Home Bargains employee, you will have access to a range of benefits, including:

• MyHB employee benefits platform, offering discounts and rewards at hundreds of retailers and leisure providers.
• Free financial advice and support.
• Bank your savings into an ISA.
• 24/7 confidential counselling and advice line.
• Low-cost voluntary insured health plans.

Requirements

To be considered for this role, you must demonstrate a good understanding of customer service, experience of cash handling and working in a retail environment, and experience of manual handling and stock replenishment. You must also be hardworking and reliable, polite and professional, and able to work effectively as part of a team.
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