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Maintenance Scheduling Coordinator

2 months ago

Langley Marish, United Kingdom Howells Solutions Limited Full time
Maintenance Scheduling Coordinator - Social Housing Sector
Full-Time, Fixed Term Contract
Salary: Up to £26,000

Overview:
Are you a skilled Scheduler with a background in customer service? If so, we have an opportunity for you.


We are collaborating with a prominent UK contractor to recruit proactive Maintenance Scheduling Coordinators to enhance their team, focusing on repairs and upkeep within the social housing sector.


This position is a full-time, fixed-term contract.


Key Responsibilities:
  • Managing incoming calls within the scheduling system
  • Coordinating the diaries of operatives
  • Performing general administrative tasks
  • Planning maintenance requests and assigning them to the appropriate operative
  • Ensuring effective trade skill sets and location parameters
  • Liaising with operatives, tenants, and clients
  • Document Control - Verifying receipt and accuracy of worksheets
  • Meeting individual and client KPIs
  • Handling council and private housing contracts, including routine, essential, and emergency maintenance works
  • Tracking progress until completion
  • Coordinating with in-house and third-party engineers and tradespeople to schedule appointments, materials, and logistics
  • Organizing external supply companies
  • Ensuring all trades are prepared and present on-site, completing works in accordance with client deadlines


In this dynamic role, you will collaborate with key stakeholders, clients, councils, housing agents, suppliers, and tradespeople.


Join a modern, forward-thinking organization that values the strengths, skills, and personalities of its team members as the foundation of its success.