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Therapy Training Sales Specialist
2 months ago
We are seeking a highly motivated and enthusiastic Sales & Admissions Executive to join our team at the Institute for Arts in Therapy & Education. As a key member of our team, you will be responsible for taking initial enquiries about our courses, translating them into sales, and converting them into course enrolments.
The successful candidate will be a highly motivated and enthusiastic salesperson who is responsible for ensuring that IATE is professionally represented and that any associated advertising is appropriate, positive, and consistently portrays IATE with a view to increasing student numbers. They will participate in marketing events, such as "Taster Days" and TES educational fairs, and follow up customer satisfaction to ensure that recruitment on to courses is maximised.
Key Responsibilities- Manage all course enquiries and ensure maximum take-up of courses in line with IATE targets
- Be the first point of contact for all telephone, email, and face-to-face course enquiries
- Liaise with our Academic Officer team to ensure enquiries translate to applications and enrolments on courses
- Translate course enquiries into admissions and oversee this administrative process on the student CRM
- Place adverts in publications and on social media and track their effectiveness
- Produce a weekly sales report for senior management
- Update and maintain often sensitive student data within our student CRM
- Advertise and organise Taster Days and attend as a representative of the organisation
- Arrange applicant interviews
- Distribute, collate, and report on student feedback
- Excellent phone manner and well-developed interpersonal skills
- Ability to offer excellent and in-depth customer service to prospective IATE trainees
- Superb written and verbal communication
- Ability to prioritise a busy workload while working independently
- Bright and proactive self-starter with an eye for improving systems and processes
- Outstanding IT literacy, ideally within the Microsoft 365 suite, including SharePoint
- Able to take on new information and master new skills swiftly and independently
- A salary of £37,000 plus commission related to sales targets
- A fun and relaxed working environment in the vibrant new development of Sugar House Island
- Ample opportunities to learn and grow your skillset
Please apply with CV and cover letter, stating clearly your approach to successfully selling our therapy trainings.
