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HR Operations Coordinator
2 months ago
At DiverseJobsMatter, we are seeking a highly organized and detail-oriented Group HR Operations Coordinator to join our team. As a key member of our HR Operations function, you will play a critical role in managing and streamlining our day-to-day HR processes, ensuring efficient operations and processes of our Group HR department.
Key Responsibilities:- Provide global HR support in areas of the employee life cycle, including HR Systems (Workday, HR Specialist Systems)
- First point of contact for all employee related queries and HR Business Partnering Teams
- Responsible for triaging / managing of our internal Group HR Operations ticketing system
- Assigning to appropriate HR Operations / Technology / Payroll Member based on the complexity of the request
- Responsible for all level 1 requests
- Ensure all business processes in Workday are completed by the relevant actor and are not pending and impacting the Payroll Team and employee life cycle transactions
- Collaborate with the HR Technology Team, ensure that employees and the wider HR Studio Teams have the relevant up to date guides/ job aids, process flows to be able to perform their activities
- Responsible for regular auditing of data to ensure accuracy
- Responsible for the administrative support of preparation of any relevant letters, references, probation reviews, working towards automating these within Workday
- Responsible for the maintenance and organisation of standardised employee files / documents within Workday
- Ensure that all employee data is compliant and in line with GDPR
- All employee data held in all HR Systems (Workday, Specialist Systems) are in line with our data retention policies
- Responsible the immigration support for the UK
- Responsible for employees with visa renewals and visa tracking is held centrally in Workday
- Ensure any changes to immigration records are effectively updated within our UK SMS portal
- Works closely with the HR Technology team and Payroll team, to ensure that all cyclical Workday activities are performed in conjunction with the HR Technology team
- Assisting the HR Technology team with special projects, assignments and tasks as needed
- Assist with testing & implementation of system enhancements and new functionality
- Ability to understand HR initiatives that align with business goals
- In-depth knowledge of HR processes
- Ability to work in a fast-paced environment
- Strong organisational and communication skills
- Strong time management and organisational skills, ability to priorities workload
- Ability to handle confidential information with discretion
- Problem-solving and decision-making capabilities
- Attention to detail
- Proficient with HR Systems
- Analytical skills to look at data and provide key insights