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Secure Waste Operations Manager

2 months ago


Tipton, Sandwell, United Kingdom Biffa Waste Services Full time

Transforming Waste Management Practices.

At Biffa Waste Services, we are passionate about waste management. Our mission is to innovate sustainable solutions, whether it’s converting waste into renewable energy, enhancing recycling processes, or ensuring cleanliness in our communities. Our dedicated team of over 11,500 professionals across the UK is committed to providing rewarding and challenging careers in waste management.

About the Role.

The Secure Waste Operations Manager will oversee the management and enhancement of our secure waste site, focusing on implementing industry-leading practices to ensure exceptional customer service and a top-tier secure disposal service.

Key responsibilities include:

  • Managing the secure destruction of client materials, ensuring high-quality service and fostering trust in our operations.
  • Establishing the necessary infrastructure to respond efficiently to client demands.
  • Pursuing continuous improvement in site performance and contract management to meet financial targets.
  • Collaborating with the Regional General Manager to develop long-term strategic plans aligned with the annual Business Plan while handling daily operations effectively.
  • Ensuring compliance with site permits and relevant legislation to maintain operational integrity.
  • Engaging with regulatory bodies and local authorities to uphold compliance and nurture positive community relations.
  • Identifying and cultivating new business opportunities to enhance stakeholder value while optimizing costs without compromising safety.

The role requires a hands-on approach, utilizing skills in relationship management, negotiation, and personnel oversight. Adherence to strict processes and regulations is essential, with a focus on leading by example. The Secure Waste Operations Manager must ensure that sensitive materials are handled with the utmost confidentiality and compliance with service level agreements.

Qualifications.

Essential Requirements:

  • Minimum GCSE or equivalent in Mathematics and English.
  • COTC 4MTSH certification is preferred.
  • IOSH or NEBOSH qualifications are advantageous.
  • Experience in a transfer station, materials recovery facility, or similar environment.
  • Strong background in people management and health & safety protocols.
  • Demonstrated success in meeting defined service delivery KPIs.
  • Experience in profit and loss management.
  • Knowledge of current and upcoming environmental and health and safety regulations.
  • Familiarity with waste industry laws and practices.
  • Commercial acumen.
  • Resilience and the ability to thrive under pressure.
  • Proven ability to build and maintain customer relationships.

Why Biffa?

Benefits of Joining Us:

  • Competitive salary package.
  • Ongoing professional development, training, and coaching opportunities.
  • Comprehensive pension scheme.
  • Medical and dental coverage.
  • Discounts on retail and leisure activities.
  • Travel and holiday discounts.
  • Bike-to-work initiative.

Commitment to Diversity.

At Biffa, we value diverse perspectives and backgrounds, recognizing that they are essential to fostering a creative and effective work environment. We are dedicated to promoting diversity and equality in all aspects of our operations.