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Market Street Team Lead
2 months ago
About The Role
We are a leading retail food business with a strong presence in the UK market, serving customers across multiple channels. Our business is primarily focused on food and grocery, with a unique approach to sourcing and processing fresh produce through our own manufacturing facilities.
We are seeking a highly skilled and experienced Market Street Manager to join our team and contribute to our continued growth and success. As a key member of our store management team, you will be responsible for leading and empowering our colleagues to deliver exceptional customer service and drive sales growth.
Key Responsibilities
- Lead and motivate a high-performing team to achieve sales targets and deliver outstanding customer service.
- Develop and implement effective strategies to drive sales growth and improve customer engagement.
- Collaborate with other store managers to achieve business objectives and drive operational excellence.
- Manage and develop a team of customer service representatives to ensure they have the skills and knowledge to deliver exceptional customer experiences.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Develop and implement effective customer service strategies to drive customer loyalty and retention.
- Work closely with our operations team to ensure seamless execution of business plans and initiatives.
What We Offer
We offer a competitive salary and benefits package, including a generous bonus scheme, private healthcare, and a range of family-friendly policies. As a valued member of our team, you will have access to ongoing training and development opportunities to help you grow and succeed in your career.
About You
We are looking for a highly skilled and experienced customer service professional who is passionate about delivering exceptional customer experiences. You will have a proven track record of leading and motivating high-performing teams, with a strong focus on customer service and sales growth. You will be a natural communicator with excellent interpersonal skills, and be able to build strong relationships with colleagues and customers alike.
