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Repairs Technician

2 months ago

Great Malvern, Worcestershire, United Kingdom Smartbox Assistive Technology Full time
About Smartbox Assistive Technology

Smartbox Assistive Technology is a leading company in the development of assistive communication technology. Our innovative products combine specialized hardware, advanced software, and engaging content to provide individuals with diverse needs worldwide with a voice.

Job Summary

We are seeking a skilled Repairs Technician to join our team. As a Repairs Technician, you will be responsible for diagnosing and repairing devices, handling quotations and shipping documents, managing repair processes for Microsoft and Apple devices, and maintaining comprehensive knowledge of Windows and Apple systems.

Key Responsibilities
  • Diagnose and repair devices to optimal functionality.
  • Handle quotations and shipping documents efficiently.
  • Manage repair processes for Microsoft and Apple devices.
  • Maintain comprehensive knowledge of Windows and Apple systems.
  • Service and refurbish devices to meet high standards.
  • Coordinate timely repairs and communication with customers.
  • Maintain meticulous documentation and data management.
  • Collaborate with internal and external teams to achieve goals.
Requirements
  • Excellent attention to detail and ability to follow instructions.
  • Excellent communication skills and technical knowledge of Windows and iOS.
  • Excellent knowledge of Microsoft Office and ability to work independently and as part of a team.
  • Ability to prioritize effectively and adapt to change.
  • Familiarity with Dynamics CRM and Business Central is an advantage.
Benefits
  • Competitive salary and benefits package.
  • Opportunity to work with a leading company in assistive communication technology.
  • Collaborative and close-knit work environment.
  • Professional development and growth opportunities.
  • Access to a range of employee benefits and perks.
Why Work with Us?

At Smartbox Assistive Technology, we value diversity, equity, and inclusion. We are committed to creating a work environment that is barrier-free and inclusive for all employees. We believe in investing in our employees and providing opportunities for growth and development.

We are proud to have been awarded Disability Confident Employer status by the UK Government's Department of Work and Pensions. We are also the Founding Partner of Purple Tuesday.

We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us.