Repair Specialist

4 weeks ago


Great Malvern, Worcestershire, United Kingdom Smartbox Assistive Technology Full time
Repair Technician Job Description

Smartbox Assistive Technology is seeking a skilled Repair Technician to join our team. As a Repair Technician, you will play a crucial role in ensuring the optimal functionality of our assistive communication devices.

Key Responsibilities:
  • Diagnose and repair devices to meet the needs of our users.
  • Handle quotations and shipping documents efficiently.
  • Manage repair processes for Microsoft and Apple devices.
  • Maintain comprehensive knowledge of Windows and Apple systems.
  • Service and refurbish devices to optimal functionality.
  • Coordinate timely repairs and communication with customers.
  • Maintain meticulous documentation and data management.
  • Collaborate with internal and external teams.
Requirements:
  • Excellent attention to detail.
  • Ability to follow detailed instructions.
  • Excellent communication skills.
  • Technical knowledge of Windows and iOS.
  • Excellent knowledge of Microsoft Office.
  • Ability to work both independently and as part of a team.
  • Ability to prioritize effectively.
  • Ability to adapt to change.
Why Work with Us?

At Smartbox Assistive Technology, we prioritize inclusivity, flexibility, continuous learning, and personal development opportunities. Our team is supportive and enjoyable, and we offer a range of benefits, including a competitive salary, private medical insurance, and a generous holiday package.

Our Commitments:

We are committed to diversity and inclusivity in our work environment. We are recognized as a Disability Confident Employer and are dedicated to creating a culture that values every individual's background and perspective.



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