Front of House Team Member

3 weeks ago


Chester, Cheshire, United Kingdom Hydes Brewery Full time

About the Role

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at The Hornsmill in Helsby. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and contributing to the overall success of our pub.

Key Responsibilities

  • Provide friendly and attentive service to customers, ensuring their needs are met and exceeded.
  • Work collaboratively with the team to maintain a clean and tidy environment, adhering to high standards of presentation and hygiene.
  • Develop a thorough knowledge of our menu and drinks offerings, making recommendations to customers and increasing sales through upselling and suggestive selling.
  • Manage cash and card transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge, ensuring continuous improvement and growth.

About Hydes Brewery

Established in 1863, Hydes Brewery is a family-owned business with a rich history and heritage. We pride ourselves on delivering exceptional hospitality, creating attractive environments, and serving high-quality products. Our mission is to provide a great teamworking environment, recognizing, rewarding, and developing our teams to achieve their full potential.

What We Offer

As a Front of House Team Member at Hydes Brewery, you can expect a competitive salary, flexible working hours, and opportunities for career progression and development. You will also enjoy a range of benefits, including weekly pay, discounts on food and drink, and access to our employee assistance programme.



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