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Restaurant Operations Manager

2 months ago


York, York City, United Kingdom GuestHouse Hotels Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Pearly Cow Restaurant in York. As a key member of our management team, you will be responsible for supporting the Restaurant Manager in the day-to-day operation of our restaurant, ensuring exceptional customer service and a positive dining experience for our guests.

Key Responsibilities
  • Supervise and coordinate the activities of our restaurant team, ensuring seamless service delivery and high standards of quality and cleanliness.
  • Assist with the management of staff schedules, training, and development, ensuring that our team is equipped to provide outstanding service.
  • Monitor and control inventory, supplies, and equipment, ensuring efficient use of resources and minimizing waste.
  • Collaborate with the Restaurant Manager to develop and implement strategies to improve customer satisfaction, sales, and profitability.
  • Ensure compliance with health and safety regulations, food safety standards, and company policies and procedures.
What We Offer

We offer a competitive rate of pay, a comprehensive training program, and opportunities for career advancement. Our team enjoys a range of benefits, including paid breaks, a share of the monthly TRONC distribution, and access to an industry-leading Employee Assistance Programme.

About Us

Pearly Cow Restaurant is part of GuestHouse Hotels, a company that values its employees and strives to create a positive and supportive work environment. We are committed to providing exceptional customer service and a unique dining experience that showcases the best of local produce and cuisine.