Mandarin / English Support Officer - Coventry
3 weeks ago
About United Kingdom Education Centre
We are a leading provider of international education consultancy services, dedicated to connecting students with exceptional educational opportunities worldwide.
Mandarin / English Support Officer – Coventry Job SummaryWe are seeking a dynamic and motivated Mandarin / English Support Officer to join our team in Coventry. In this role, you will play a vital part in supporting the recruitment of international students and providing exceptional customer service.
Key Responsibilities- Actively contribute to the recruitment of international students by assisting the sales team in achieving targets.
- Deliver high-quality after-sales consultation and customer service to prospective and enrolled students.
- Manage administrative tasks related to student applications, including processing forms, tracking progress, and maintaining accurate records.
- Liaise with universities and students to ensure smooth application processes, arrange interviews, and address inquiries.
- Participate in company training programs and deliver information sessions at meetings.
- Collaborate effectively with colleagues and keep the centre manager informed of application statuses and any challenges.
- Possess a university degree in any discipline.
- Demonstrate excellent written and verbal communication skills in both English and Mandarin.
- Exhibit strong customer service and interpersonal skills.
- Be responsible, organized, and possess a high level of integrity.
- Work effectively as part of a team while also demonstrating the ability to work independently.
- Meet deadlines consistently and thrive in a fast-paced environment.
- Have the legal right to work in the United Kingdom.
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