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Night Porter

2 months ago

Warrington, Warrington, United Kingdom Greene King Full time

Hotel Safety and Security Officer

**About the Role**

As a Night Porter at Greene King, you will be responsible for ensuring the safety and security of our hotel guests, staff, and the hotel at night. You will be the first point of contact for late arrival check-ins and walk-ins, providing a warm welcome and memorable experience to every guest.

**Key Responsibilities**

* Provide exceptional customer service to guests, ensuring their stay is enjoyable and memorable
* Ensure guest and business safety and security is top priority at all times
* Answer telephone enquiries and deal with customer complaints in a professional and courteous manner
* In the event of a fire, evacuate all guests and team from the business safely and quickly

**What We Offer**

* Competitive salary and tronc payments
* Pension contribution
* Opportunities for career development and training across our well-known brands
* Discounts on food and drink at our hotels and restaurants
* Access to our employee assistance program, providing mental health, well-being, financial, and legal support

**Requirements**

* Willingness to learn and expand your skills
* Great eye for detail and ability to work well under pressure
* Positive can-do attitude and ability to work as part of a team
* Ability to work flexible hours, including nights and weekends

**Note**

Due to the nature of the role, we can only recruit candidates over 18 years old.