Hospitality Team Member
4 days ago
Unlock a Unique Career Opportunity at YHA
Are you passionate about delivering exceptional customer experiences and creating memorable moments for our guests? Do you thrive in a fast-paced, dynamic environment where no two days are the same?
We're seeking a skilled and enthusiastic Hospitality Team Member to join our team at YHA. As a key member of our hospitality team, you'll play a vital role in ensuring our guests feel welcome, informed, and supported throughout their stay.
Key Responsibilities:
- Provide warm hospitality and exceptional customer service to all our customers, members, and guests, ensuring every interaction is positive and memorable.
- Work on reception and offer insights about the hostel and local area, ensuring every guest feels informed and welcomed.
- Utilize our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
- Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
- Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride, influencing sales and creating a welcoming experience for all guests.
What We Value:
At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team.
Benefits of Joining Our Team:
- Competitive hourly rate and flexible scheduling to suit your needs.
- Accommodation options available, including live-in accommodation at a reasonable rate.
- Exclusive benefits, including access to YHA's staff discount and cashback portal, and free YHA Membership.
- Travel and adventure opportunities, including 10 free hostel stays per year for you and up to 3 friends or family members.
Ready to Take the Next Step?
If you're passionate about delivering exceptional customer experiences and creating memorable moments for our guests, we invite you to submit your application. Please attach a cover letter to further express your unique qualifications and experiences.
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