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Deal Desk Coordinator

2 months ago

Reading, Reading, United Kingdom Aspen Technology Full time
Job Summary

The Sales Operations function at AspenTech is responsible for providing best-in-class deal management support to sales teams. The Deal Desk Analyst plays a critical role in supporting the local regional sales team, helping them achieve their sales objectives each quarter.

Key Responsibilities
  • Quote Management
    • Generate both standard and non-standard quotes to support sales efforts, including software, maintenance renewals, and services-related orders.
    • Provide support and assistance to the Sales team as needed to support the quote to contract process.
  • Order Process Management
    • Prepare quotes, review for accuracy and completeness, and obtain required approvals per policy.
    • Update in-house CRM systems to ensure up-to-date information is readily available.
    • Provide general data to Finance to close orders and process them for invoicing.
  • Licensing Administration
    • Support license administration by preparing required documentation, ensuring customer requirements from quotes and contracts are accurately reflected in the license configuration details.
  • Document Handling & Coordination
    • Demonstrate understanding of the documentation requirements for each process.
    • Ensure all documentation is secured in the appropriate system(s).
    • Demonstrate familiarity with current sales forecast and provide various reports as needed.
Requirements
  • Strong Relationship Management and Communication Skills
    • Ability to work with and manage the expectations of business partners and understand customer requirements.
  • Ability to Work Effectively in a Geographically Dispersed Group
  • Ability to Work Under Pressure to Deadlines
  • Self-Motivated with Ability to Learn Complex Systems Quickly
  • Well Organized and Methodical
  • Detail-Oriented and Capable of Multi-Tasking Efficiently
  • Experience Working in a Fast-Paced International Sales Environment
  • Able to Work Additional Hours During Peak Periods
Preferred Qualifications
  • Experience Working on Commercial Quotes, Commercial/Technical Proposals, Order Preparation, and ERP Systems
  • Knowledge of Back Office Business Applications such as Epicor, Oracle, and Salesforce
  • Intermediate Knowledge of Excel
  • Language Requirements: English (Required), Second Language Skills Would Be Advantageous but Are Not Essential