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    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Telstra Full time

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    1 month ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Telstra Full time

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Execution Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Telstra Full time
About the Role

We are seeking a highly skilled Execution Specialist to join our team at Telstra. As a key member of our Global Business Services team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Manage and prioritize day-to-day field execution and customer experiences within strict deadlines and operational business rules.
  • Develop a deep understanding of customer service and identify customer needs to drive the entire customer experience.
  • Communicate effectively with stakeholders and customers to ensure seamless execution and delivery of services.
  • Work effectively independently and as part of a team to achieve business objectives.
  • Articulate high-quality communications to stakeholders and customers to maintain effective working relationships.

About You:

We are looking for a candidate with a strong background in delivering field or field workflow execution, excellent communication skills, analytical problem-solving, and critical thinking. Proficient stakeholder management and/or customer service expertise is also essential.

Desirable Qualifications:

  • Continuous improvement
  • Data modeling

What We Offer:

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will also be part of a global organization with a strong commitment to diversity and inclusion.