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Retail Customer Support Associate

2 months ago

Solihull, Solihull, United Kingdom Sainsbury's Full time
Join Our Team as a Customer Service Representative

At Sainsbury's, being part of our team goes beyond just retail duties. We are dedicated to fulfilling our promise to customers by providing the products they desire, whenever and however they prefer. In this role, you will engage with customers at the checkout and collection points, assist on the sales floor, and support your teammates in the stock area.

Experience: While prior experience is beneficial, it is not a requirement. What we truly value is a strong enthusiasm for delivering outstanding customer service and a sense of pride in your contributions.

Work Schedule: Most positions are part-time, offering a variety of shifts throughout our operating hours, including weekdays and weekends. You will have guaranteed part-time hours each week, with potential opportunities for additional hours.

We are committed to helping every team member reach their full potential and strive to be an inclusive retailer where both customers and colleagues feel valued.

Benefits: In addition to a competitive salary, we provide a comprehensive range of benefits for all employees:

  • Discount card - Enjoy a 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks of employment. This increases to 15% off at Sainsbury's every Friday and Saturday, and 15% off at Argos on paydays.
  • Complimentary meals and beverages for colleagues in all stores.
  • Generous holiday entitlement based on your working hours.
  • Exclusive shopping discounts on gym memberships, dining, vacations, retail vouchers, and more.
  • Family leave - generous maternity and paternity leave policies.
  • Pension scheme - Sainsbury's matches between 4-7% of your contributions.
  • Share schemes - options to purchase Sainsbury's shares at discounted rates and the ability to buy shares monthly from your gross salary.
  • Wellbeing support - access to our Employee Assistance Programme, offering confidential support and guidance on various issues.

We look forward to welcoming you to our team