Retail Sales Associate

3 weeks ago


Solihull, Solihull, United Kingdom Majestic Wine Full time
About Majestic Wine

Majestic Wine is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new and improved product range, and a new website.

The Role

We are seeking a dynamic and driven Sales Assistant to join our team at Majestic Wine Shirley. As a Sales Assistant, you will be responsible for supporting the store team in driving sales performance and the day-to-day running of the store. You will deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities
  • Drive store performance by maximising sales opportunities and supporting the team in meeting and exceeding targets through focusing on KPI delivery.
  • Deliver exceptional market-leading customer service to drive business growth through customer loyalty and repeat purchases.
  • Demonstrate a passion for product and offer a VIP concierge service to customers, actively contacting them with updates on products and tastings.
  • Sell the story, not the discount, and demonstrate and share your knowledge of our range with customers.
  • Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification and confidence in selling.
  • Take accountability and pride in the physical appearance and maintenance of your store, both internally and externally.
  • Be involved in all operational tasks required for the day-to-day running of the store, including delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
  • Continuously identify opportunities to make improvements that will optimise the operational running of the store and feed ideas back to your wider team.
  • Ensure you remain fully compliant, safe, and legal by following internal policies, processes, and completing mandatory training.
  • Be an example of Majestic's Ways of Working and a source of support for more junior team members, feeding back to your Store Manager as appropriate.
  • As a key holder, you will understand the opening and closing compliance and be confident to operate the store without your management team.
What We Offer
  • Competitive salary
  • Up to 20% staff discount
  • Career development opportunities, including excellent in-house training schemes
  • Uniform provided
  • Access to Retail Trust, including Retail Rewards, discounted e-vouchers, and gift cards
  • Company sick pay scheme


  • Solihull, Solihull, United Kingdom Mamas & Papas Full time

    About the RoleWe are seeking an experienced Sales Assistant to join our team at our beautiful Solihull store. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and product knowledge to our customers.Key ResponsibilitiesProvide outstanding customer service and product knowledge to customersAssist customers in...


  • Solihull, Solihull, United Kingdom Mamas & Papas Full time

    About the RoleWe are seeking an experienced Sales Assistant to join our team at our beautiful Solihull store. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and product knowledge to our customers.Key ResponsibilitiesProvide outstanding customer service and product knowledge to customersAssist customers in...


  • Solihull, Solihull, United Kingdom ScS Full time

    Job Title: Retail Sales AssistantWe are seeking a highly motivated and customer-focused Retail Sales Assistant to join our team at ScS. As a Retail Sales Assistant, you will be responsible for providing an exceptional customer experience, working closely with customers to understand their needs and preferences, and promoting our products and services to...


  • Solihull, Solihull, United Kingdom ScS Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our Retail team as a Retail Sales Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the overall success of our store.Key ResponsibilitiesWelcome and engage with customers,...


  • Solihull, Solihull, United Kingdom ScS Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our Retail team as a Retail Sales Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the overall success of our store.Key ResponsibilitiesWelcome and engage with customers,...


  • Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Job Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at Retail Human Resources plc. As a Store Manager, you will be responsible for leading a team of retail professionals and driving sales growth through effective management and customer service.Key Responsibilities:Drive sales growth through effective team...


  • Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Job Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at Retail Human Resources plc. As a Store Manager, you will be responsible for leading a team of retail professionals and driving sales growth through effective management and customer service.Key Responsibilities:Drive sales growth through effective team...

  • Sales Associate

    6 days ago


    Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Sales Associate to deliver exceptional customer service and support the store's day-to-day operations in Solihull, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation...


  • Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Retail Customer Service Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Solihull, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...

  • Retail Store Leader

    4 weeks ago


    Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking a highly skilled and experienced Store Manager to join our team at Edinburgh Woollen Mill in Solihull. As a Store Manager, you will be responsible for driving sales, managing day-to-day store operations, and maximizing store profitability.Key Responsibilities:Drive sales through effective team management and...

  • Retail Store Leader

    4 weeks ago


    Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking a highly skilled and experienced Store Manager to join our team at Edinburgh Woollen Mill in Solihull. As a Store Manager, you will be responsible for driving sales, managing day-to-day store operations, and maximizing store profitability.Key Responsibilities:Drive sales through effective team management and...


  • Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking a highly skilled and experienced Store Manager to join our team at Edinburgh Woollen Mill in Solihull. As a Store Manager, you will be responsible for driving sales, managing day-to-day store operations, and maximizing store profitability.Key Responsibilities:Drive sales through effective team management and...


  • Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking a highly skilled and experienced Store Manager to join our team at Edinburgh Woollen Mill in Solihull. As a Store Manager, you will be responsible for driving sales, managing day-to-day store operations, and maximizing store profitability.Key Responsibilities:Drive sales through effective team management and...

  • Sales Associate

    1 week ago


    Solihull, Solihull, United Kingdom NEXT Full time

    About the Role:To be a successful Sales Team Member, you will:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms and processing deliveriesTake control of your own developmentWe're looking...

  • Sales Associate

    5 days ago


    Solihull, Solihull, United Kingdom NEXT Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Team Member to join our dynamic store team. As a Sales Team Member, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and working collaboratively with colleagues to achieve sales targets.Key Responsibilities:Provide...


  • Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking a highly skilled and experienced Store Manager to join our team at Edinburgh Woollen Mill in Solihull. As a Store Manager, you will be responsible for driving sales, managing day-to-day operations, and maximizing store profitability.Key Responsibilities:Drive sales through effective team management and leadershipManage...


  • Solihull, Solihull, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking a highly skilled and experienced Store Manager to join our team at Edinburgh Woollen Mill in Solihull. As a Store Manager, you will be responsible for driving sales, managing day-to-day operations, and maximizing store profitability.Key Responsibilities:Drive sales through effective team management and leadershipManage...


  • Solihull, Solihull, United Kingdom Eurest Full time

    Mobile Retail Assistant OpportunityWe're seeking a skilled Mobile Retail Assistant to join our team at Eurest. As a key member of our operations, you will be responsible for delivering exceptional customer service, maintaining a high standard of quality work, and contributing to the success of our business.Key Responsibilities:Provide personalized service to...

  • Sales Associate

    1 week ago


    Solihull, Solihull, United Kingdom Savers Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Savers. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with the team to achieve sales targets.Key ResponsibilitiesProvide excellent customer...

  • Sales Associate

    1 month ago


    Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Solihull, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service...