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Housing Officer

2 months ago

South London, United Kingdom Manpower UK Ltd Full time
Job Title: Housing Officer

Location: South London

Contract Type: Permanent

Hours: Full-time (40 hours per week, Monday - Friday, 8:30 am - 5 pm)

Salary: £30,000 - £38,000.00 per annum plus £3,500 area allowance

Benefits:

  • 25 days annual leave plus national bank holidays
  • Westfield Health Membership
  • Life Cover (2x basic salary)
  • Employee Assistance Programme
  • Mileage expenses
  • Referral Scheme
  • Employer pension contribution (4% employer, 4% employee)
  • Laptop/Phone/other equipment if required
  • 6-month probation period

Role Overview: As a Housing Officer, you will play a vital role in providing support and management to Service Users (SUs). This position involves working from home with daily travel, managing a caseload, and ensuring key performance objectives are met. You'll also be responsible for inspecting and managing properties used by SUs.

Key Responsibilities:
  • Supporting the Service User (SU):
    • Manage a caseload of Service Users within the current Initial Accommodation estate.
    • Conduct monthly visits, addressing incidents, SU issues, and absconders.
    • Ensure timely relocation or transport of SU's as required.
    • Maintain health and safety standards for SUs.
    • Conduct regular welfare checks.
  • Managing a Property Portfolio:
    • Oversee property maintenance, conducting monthly inspections.
    • Ensure inventory procedures are followed for property items.
    • Make recommendations for relocations and termination of properties.
    • Prepare properties for re-occupation after SU's move on.
    • Ensure compliance with Health and Safety guidelines.
  • Connect and Collaborate:
    • Work closely with the team, attending meetings as required.
    • Provide on-the-job training and support to team members.
    • Collaborate with local support agencies and stakeholders.
Requirements:
  • Previous experience as a Housing Officer.
  • Full UK Driving License and own vehicle.
  • 24-hour availability during emergencies.