Case Manager

2 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Catch22 Full time
Job Overview

The Case Worker - County Lines role presents an exceptional opportunity to provide tailored support to young people, working collaboratively as part of a multi-agency team to ensure their safety and maximize their outcomes.

This role requires a creative and flexible approach, with a strong focus on relationship-building and effective communication with key partner agencies.

Main Responsibilities
  • Provide end-to-end support and interventions to a defined caseload of young people and their families, referred through effective assessment, care planning, and risk management.
  • Proactively assess and manage caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapt case management frequency and methodology to reflect individual needs and circumstances.
  • Liaise effectively with local partner organizations and other relevant agencies to ensure seamless referrals, care, risk management, and transition for young people.
  • Promote the continued joint work of the service and other partners, acting as a sub-regional or district single point of contact where required.
About You
  • Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies and work effectively as part of a team.
  • Honest and reliable, with a strong attention to detail and knowledge of risk assessments, engagement strategies, and intervention strategies.
  • Experience of working with and delivering training to young people and professionals in both group and one-to-one settings.
  • Strong organizational skills, with the ability to manage conflicting demands through problem-solving and a 'can-do' attitude.

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