IT Support Specialist

2 weeks ago


Macclesfield, Cheshire East, United Kingdom The Fallibroome Trust Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at The Fallibroome Trust. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students across our ten schools.

Main Responsibilities
  • Resolve incidents raised through our helpdesk system across our ten schools
  • Provide technical support for our IT infrastructure, printers, mobile devices, and software
  • Work collaboratively with our IT project teams to roll out new systems and products
  • Participate in project work and reconfiguration during school holidays
Requirements
  • Good technical knowledge of Microsoft platforms (server, desktop, Office 365)
  • Experience in a multi-site environment, ideally with a relevant Microsoft certification
  • Understanding of networking, possibly with exposure to Fortinet technologies
What We Offer
  • Nationally negotiated salary with a range of £23,500 - £32,076
  • Generous local government pension scheme with a 21.7% employer contribution
  • Cycle to work salary sacrifice scheme
  • 26 days holiday rising to 31 days per year with service, plus paid Bank Holidays
  • Opportunities for professional development within the Trust
Working Environment

We are a dynamic and collaborative team, working in a school environment that is always changing. We are mindful of our work-life balance and offer a 3.30pm finish on Fridays. We want great team players who always focus on making sure our students and staff are fully supported.


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